Combined Synopsis/Solicitation
Janitorial Services CBOC'S
Department of Veterans Affairs
AI summaryOnly service-disabled veteran-owned small businesses (SDVOSB) can quote. The Department of Veterans Affairs' Network Contracting Office 1 in New England wants janitorial cleaning at four VA community-based outpatient clinics (CBOCs) in New Hampshire for the Manchester VA Medical Center. The base year runs December 1, 2026 to November 30, 2027, with four one-year options. The response due date is November 3, 2026, 10:00 AM Eastern. More in the summary
A newer version of this notice was posted Oct 23, 2026. See the latest version.
AI summary Beta
Summary of the version posted Oct 15, 2026. The notice was amended Oct 23, 2026. Check what else changed on SAM.gov.
Only service-disabled veteran-owned small businesses (SDVOSB) can quote. The Department of Veterans Affairs' Network Contracting Office 1 in New England wants janitorial cleaning at four VA community-based outpatient clinics (CBOCs) in New Hampshire for the Manchester VA Medical Center. The base year runs December 1, 2026 to November 30, 2027, with four one-year options. The response due date is November 3, 2026, 10:00 AM Eastern.
Who can bid
- Service-Disabled Veteran-Owned Small Business (SDVOSB): the work is set aside 100% for certified SDVOSBs, and the quote must include an SDVOSB certification.
- Meet the limits on subcontracting for a set-aside, which cap how much of the work may go to firms that are not eligible.
- An active registration in the System for Award Management (SAM) with current representations and certifications.
How to submit: Email to Contract Specialist Philip Silva, Philip.silva1@va.gov. What to include is under Full summary below. Check the solicitation's instructions on SAM.gov.
Things to watch (7)
- Serious: Only SDVOSBs can bid. The work is set aside 100% for service-disabled veteran-owned small businesses, and the quote must include an SDVOSB certification.
- Worth checking: Four clinics in separate towns. One contract covers clinics in Portsmouth, Conway, Tilton and Somersworth, so staffing and travel across New Hampshire are part of the price.
- Worth checking: Portsmouth clinic is on a military base. Staff must pass base gate checks run by the Air National Guard before entering.
Show all 7Show fewer
- Worth checking: Who pays for supplies is unclear. The statement of work says VA supplies cleaning products and equipment, but the price section says pricing must include supplies, chemicals and equipment.
- Worth checking: Quality control program due with the quote. The contractor must write a quality control program and send it in with the quote.
- Worth checking: Cleaning only in clinic hours. All work happens during normal business hours, so cleaners work around patients and staff.
- Minor: Security form due 7 days after receipt. The vendor must return a security form listing every employee who needs access, and update it when staff change.
Read from the notice and 1 attachment. Show which files.
- 36C24127Q0022.docx (read)
Full summary
What they want
- Clean four New Hampshire VA clinics: Portsmouth (about 1,994 sq ft), Conway (about 4,000), Tilton (about 3,830) and Somersworth (about 8,000).
- Daily: empty trash, sweep and wet mop hard floors, vacuum carpet, clean and disinfect restrooms and kitchen counters and sinks, clean mats and reception windows, and refill VA-supplied supplies.
- Weekly, monthly and yearly tasks: dust surfaces, disinfect phones, remove cobwebs, dust blinds and fixtures, vacuum vents, clean windows, shampoo carpet, and wax and buff floors.
- Work only between 8:00 am and 4:30 pm, Monday through Friday; no work is required on Federal holidays.
- Keep a quality control program and written records of tasks done at each visit; send invoices electronically through the Tungsten program.
- Staff wear uniform shirts or a photo badge naming the contractor and the employee, and the vendor returns the security form for all staff within 7 days of receipt.
- Join a kick-off call no later than 5 business days after award.
- Not included: red-bag medical waste, and cleaning of exam tables and the lab area by clinical staff.
- Contract type
- Request for quotes for commercial services; each period is priced as 12 months (MO) of service
- Period of performance
- Base year December 1, 2026 to November 30, 2027, plus four one-year options through November 30, 2031
- Place of performance
- Manchester, NH, USA (SAM.gov); work is at the Portsmouth, Conway, Tilton and Somersworth, NH clinics
- Estimated value
- Not stated
- How they'll choose
- Comparative evaluation of quotes under simplified acquisition procedures (FAR 13), a side-by-side comparison leading to a contracting officer decision
- Offers due
- November 3, 2026, 10:00 AM Eastern (from the version posted Oct 15, 2026; amended since)
- How to submit
- Email to Contract Specialist Philip Silva, Philip.silva1@va.gov
What they'll judge offers on
- Price: totals for each line item, each option year and an overall total; checked for completeness, reasonableness and understanding. Quotes without year-by-year pricing are rated Unacceptable
- Technical (Acceptable or Unacceptable): (a) corporate experience, (b) technical approach with staffing and scheduling plan, quality control and safety, (c) capability statement
- Past Performance: three references for similar work
What to include when you submit
- Quote must include an SDVOSB certification and the offeror's name, address, phone number, UEI and point of contact.
- Fill in the price table for the base year and all four option years, with a complete price breakdown and annual price changes for each option year.
- Cover three decision factors in the quote: Price, Technical and Past Performance.
- Corporate experience: at least one janitorial project in the last 4 years of similar scope and complexity, in an occupied commercial, healthcare or administrative building.
- Include a technical approach plan, a capability statement and the quality control program, which must come with the quote.
- Give three references of similar scope and size, with contact information, a short description of the work and the contract number if there is one.
- State: "The terms and conditions in the solicitation are acceptable to be included in the award document without modification, deletion, or addition."
- Keep annual representations and certifications current in SAM.
Not in the notice text
- Whether a Service Contract Act wage determination (minimum pay rates for cleaners) applies is not stated in the text; the clause list includes Service Contract Labor Standards price adjustment.
- The estimated contract value is not stated.
- The Quality Assurance Surveillance Plan (QASP) is mentioned but not included in the text.
Eligibility and how to respond
- Only service-disabled veteran-owned small businesses (SDVOSBs) certified through SBA's VetCert can bid as the prime contractor. Not certified through VetCert yet? Apply on VetCert (SBA), or start with the SDVOSB guide. More open service-disabled veteran-owned set-asides under NAICS 561720
- How to submit, from the AI summary: Email to Contract Specialist Philip Silva, Philip.silva1@va.gov. Check it in the notice before you send anything.
- Service contracts usually set minimum pay rates (the Service Contract Act). Price the labor with the SCA price calculator.
Notice details
- Posted
- Oct 15, 2026
- Notice type
- Combined Synopsis/Solicitation
- Office
- 241-Network Contract Office 01 (36C241), Togus, ME
- Product/service code
- S201 · Housekeeping – Custodial Janitorial
- Business type
- Facilities, janitorial & grounds (FedReady's grouping, from NAICS 561720)
- Versions
2 versions have been posted, newest first.
- Oct 23, 2026 · Amendment 0001Due Nov 3, 2026
- Oct 15, 2026 · Combined Synopsis/Solicitation (this version)Due Nov 3, 2026
- Attachments
Past awards and competition
Who has won work like this before, the likely incumbent, and what similar contracts paid, from USAspending.gov.
Before you respond
- How to respond to a solicitation (8 steps)
- How to read a government solicitation
- How to price a government contract
- Open SDVOSB set-aside contracts
Terms on this notice: Solicitation, SDVOSB (service-disabled veteran-owned small business), Set-aside
Full notice text from SAM.gov
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