Sources Sought
(NEW) (RFI) - Emergent Virtual Face-to-Face (VF2F) Network (VA-26-00045329)
Department of Veterans Affairs
AI summarySources sought 36C10B26Q0226 (Emergent Virtual Face-to-Face (VF2F) Network, VA-26-00045329): the Department of Veterans Affairs asked industry how it could provide a national, on-demand virtual emergency and urgent care service. An earlier version of this notice says the effort was cancelled. The current version says VA has made no commitment to award and tells firms to watch SAM.gov for future requirements. No response due date is given. More in the summary
A newer version of this notice was posted Oct 26, 2026. See the latest version.
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AI summary Beta
Summary of another version of this notice: check what changed on SAM.gov.
Sources sought 36C10B26Q0226 (Emergent Virtual Face-to-Face (VF2F) Network, VA-26-00045329): the Department of Veterans Affairs asked industry how it could provide a national, on-demand virtual emergency and urgent care service. An earlier version of this notice says the effort was cancelled. The current version says VA has made no commitment to award and tells firms to watch SAM.gov for future requirements. No response due date is given.
Who can bid
- SDVOSB or VOSB respondents: proof of verification in the SBA Veteran Small Business Certification (original RFI)
How to submit: Original RFI: email to Contracting Officer John Vardouniotis (ioannis.vardouniotis@va.gov) and Contract Specialist Elena Juliano (elena.juliano@va.gov), with Emergent Virtual Face-to-Face Network in the subject line; email size up to 25 MB. What to include is under Full summary below. Check the solicitation's instructions on SAM.gov.
Things to watch (4)
From the version posted Oct 26, 2026.
- Serious: Effort cancelled in an earlier notice version. One version says the effort is cancelled with no further updates; the current version says VA has made no award commitment. There may be nothing to bid on.
- Worth checking: Date passed (Mar 27, 2026): No response date on the notice. SAM.gov shows no response deadline. The original RFI was due March 27, 2026, 3:00 PM ET, and was extended to April 10, 2026, 5:00 PM ET.
- Minor: Information request only, not a solicitation. The original RFI says do not submit a quote, and responses are not paid. VA may use responses to decide set-asides.
Show all 4Show fewer
- Minor: Clinical staffing demands. Staff must be board-certified, licensed and credentialed, and emergency physicians and advanced practice providers need one in-person emergency department shift per month, which is hard for a small firm.
Read from the notice and 10 attachments. Show which files.
- 36C10B26Q0226_6.docx (read)
- 36C10B26Q0226_5.docx (read)
- 36C10B26Q0226_4.docx (read)
- 36C10B26Q0226_3.docx (read)
- 36C10B26Q0226_2.docx (read)
- 36C10B26Q0226_1.docx (read)
- 36C10B26Q0226 0001.docx (read)
- 36C10B26Q0226.docx (read)
- Request for Information_Emergent Virtual Face-to-Face Network_Final.pdf (read)
- Attachment 1 - Emergent Virtual Face-to-Face Network Requirements_Final.pdf (read)
Full summary
What they want
- Market research only (a request for information, or RFI): no quote or offer was requested
- Software platform: virtual visit queues by urgency, electronic health record (EHR) links with VistA/CPRS and Oracle, orders, e-prescribing, video, phone and chat, dashboards
- Staffing models: emergency and urgent care clinicians, nurses, pharmacy and care coordination, covering all states and territories 24/7/365
- Service targets: 5-minute median wait for first contact; under 10 minutes to a licensed provider for high urgency, under 15 minutes for intermediate
- Platform support targets: 99.9% availability, 70% of help requests resolved within 15 minutes, all within two business days
- Capacity: an anticipated 500,000 virtual visits a year, with possible growth to 5 million
- Contract type
- Request for information (RFI); no award planned from it
- Place of performance
- Not stated; the requirements describe virtual care for Veterans anywhere in the United States and its territories
- Estimated value
- Not stated
- How to submit
- Original RFI: email to Contracting Officer John Vardouniotis (ioannis.vardouniotis@va.gov) and Contract Specialist Elena Juliano (elena.juliano@va.gov), with Emergent Virtual Face-to-Face Network in the subject line; email size up to 25 MB
- Page limits
- Original RFI response: 15 pages total; pages beyond 15 are not reviewed and marketing materials are not allowed
What to include when you submit
- These instructions are from the original RFI; the current notice gives no response due date
- Open with company name, SAM Unique Entity ID, CAGE code, address, contact details, business size and status, NAICS codes, socioeconomic data and existing contract vehicles
- SDVOSB or VOSB firms: include proof of verification in the U.S. Small Business Administration Veteran Small Business Certification
- Show for each requirement in Attachment 1 how your solution does or does not meet it; for gaps, give a plan, estimated cost and timeline
- Address the software platform, the staffing model and delivery structure, or both
- Give corporate experience with examples that include the agency, point of contact, dollar value and contract number
- Say whether Attachment 1 gave enough detail, with comments if not
- Mark business-sensitive responses as Proprietary Information
Current contractor
No incumbent is named. The original RFI asked for input on two areas, a provider-facing software platform and staffing models and delivery structure, and the current notice thanks the firms that responded and took part in an industry day.
Not in the notice text
- Whether the effort is still active: one version says cancelled, while the current version says VA has made no award commitment and to watch SAM.gov for future requirements
- Any future solicitation, its set-aside, contract type, length and value are not stated
- SAM.gov does not state a set-aside for this notice
Notice details
- Posted
- Aug 21, 2026
- Notice type
- Sources Sought
- Office
- Technology Acquisition Center NJ (36C10B), Eatontown, NJ
- Product/service code
- DA10 · IT and Telecom – Business Application/Application Development Software as a Service
- Business type
- IT, software & telecom (FedReady's grouping, from NAICS 513210)
- Versions
11 versions have been posted, newest first.
- Oct 26, 2026 · Amendment 0010No date on SAM.gov
- Oct 22, 2026 · Amendment 0009No date on SAM.gov
- Oct 21, 2026 · Amendment 0008No date on SAM.gov
- Oct 21, 2026 · Amendment 0007No date on SAM.gov
- Sep 21, 2026 · Amendment 0006No date on SAM.gov
- Sep 21, 2026 · Amendment 0005No date on SAM.gov
- Aug 21, 2026 · Amendment 0004 (this version)No date on SAM.gov
- Jul 21, 2026 · Amendment 0003No date on SAM.gov
- Jul 21, 2026 · Amendment 0002Due Apr 10, 2026
- Mar 24, 2026 · Amendment 0001Due Apr 10, 2026 (changed)
- Feb 27, 2026 · Sources SoughtDue Mar 27, 2026
- Attachments