Sources Sought
(NEW) (RFI) - Emergent Virtual Face-to-Face (VF2F) Network (VA-26-00045329)
Department of Veterans Affairs · Sol. 36C10B26Q0226
No deadline
Track this notice by email. We'll email you if it's amended or awarded, and a week and two days before responses are due.
AI summary Beta
This summary was written for another version of this notice. Check what changed on SAM.gov.
The VA's Veterans Health Administration, through the Technology Acquisition Center in New Jersey, is running a Request for Information (market research only) on a nationwide virtual emergency and urgent care network called Emergent Virtual Face-to-Face (VF2F). It wants input on a clinical software platform and/or a staffing and delivery model that could serve Veterans anywhere in the U.S. and territories, 24/7. No quote or proposal is requested, and the VA says the acquisition strategy is still undetermined.
Things to watch
- RFI only, no quote wanted. This is market research; there is no contract to bid on yet and the government may never buy.
THIS IS A REQUEST FOR INFORMATION (RFI) ONLY.
- Response date unclear. The original date was March 27, 2026, an amendment moved it to April 10, 2026, and later notice versions show no date, so confirm the status on SAM.gov.
The RFI Proposal Submission Date has been extended to Friday, April 10, 2026, 5PM EST.
- Strict 15-page limit and no marketing. Extra pages are not read and generic capability statements are rejected, so the response must address the requirements directly.
NO MARKETING MATERIALS ARE ALLOWED AS PART OF THIS RFI.
- Very large, complex health IT scope. Requirements include EHR integration, 99.9% uptime, 5-minute median wait times and 500,000 yearly visits, which are hard for a small business to meet alone.
Software is fully available and not in “downtime” 99.9% of the time, 24/7/365
- Requirement may be changed or canceled. The VA can delay, cancel or revise this at any time, and the acquisition strategy is still undetermined.
OFFERORS ARE ADVISED THAT THIS REQUIREMENT MAY BE DELAYED,
Read from the notice and 7 attachments.
- 36C10B26Q0226_3.docx
- 36C10B26Q0226_2.docx
- 36C10B26Q0226_1.docx
- 36C10B26Q0226 0001.docx
- 36C10B26Q0226.docx
- Request for Information_Emergent Virtual Face-to-Face Network_Final.pdf
- Attachment 1 - Emergent Virtual Face-to-Face Network Requirements_Final.pdf
Full brief
What they want
- Provider-facing software platform for virtual emergency/urgent care: triage, queues, charting, orders, e-prescribing, discharge and follow-up
- Two-way integration with VA's electronic health records (VistA/CPRS and Oracle), FHIR R4 APIs, video, phone, chat and text tools
- Support for about 500,000 virtual visits a year, possibly growing to 5 million
- Staffing models (VA staff, vendor staff or a mix) for 24/7/365 virtual emergency and urgent care in any state or territory
- Board-certified emergency and urgent care clinicians, nurses, pharmacy and care coordination staff
- AI-assisted note taking, triage support, virtual assistant and a real-time resource knowledge portal
- Dashboards, quality and safety reporting, and help-desk support with stated service levels
- Place of performance
- Not stated. The service would cover Veterans anywhere in the United States and its territories.
- How they'll choose
- Not applicable. This is an RFI and no award is planned from it, though the VA says set-aside decisions may be based on responses.
- Offers due
- Friday, April 10, 2026, 5PM EST per the extension (originally March 27, 2026 at 3:00 p.m. ET). The latest posted notice versions show no response date.
- How to submit
- Email to Contracting Officer John Vardouniotis (ioannis.vardouniotis@va.gov) and Contract Specialist Elena Juliano (elena.juliano@va.gov), with 'Emergent Virtual Face-to-Face Network' in the subject line; email size up to 25 MB
- Page limits
- RFI response: 15 pages total; pages beyond the limit will not be reviewed
What to include when you submit
- No marketing materials; generic capability statements will not be accepted or reviewed
- Start with company name, SAM UEI, CAGE code, address, contact details, business size and status, NAICS codes, socioeconomic data and existing contract vehicles
- SDVOSB/VOSB firms: include proof of verification in the SBA Veteran Small Business Certification
- Say for each requirement in Attachment 1 whether your solution meets it; for gaps, give plan, estimated cost and timeline
- You may respond on the software platform, the staffing model, or both
- Give corporate experience with examples including agency, point of contact, dollar value and contract number
- Say whether Attachment 1 gave enough detail, and give technical comments if not
- Mark business-sensitive responses as 'Proprietary Information'
You must have
- No formal eligibility limits for an RFI; set-aside status in SAM.gov is none, but responses may shape a later set-aside
Be advised that set-aside decisions may be made based on the information provided in
- SDVOSB/VOSB respondents must show SBA Veteran Small Business Certification verification
Owned Small Business (VOSB), proof of verification in the U.S Small Business
- Clinical staff must be board-certified, licensed, credentialed and privileged, and maintain Emergency Medicine competency with at least one in-person emergency department shift per month
Staff must be board-certified, licensed, credentialed, and privileged
Not in the notice text
- Contract type, size, term and funding (the RFI says no funds have been authorized)
- Acquisition strategy and any future set-aside (stated as undetermined)
- Whether the final notice versions still accept RFI responses and the current due date
- Place of performance (blank in SAM.gov)
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Key facts
- Posted
- Sep 21, 2026
- Notice type
- Sources Sought
- Solicitation
- 36C10B26Q0226
- Agency
- Department of Veterans Affairs
- Office
- Technology Acquisition Center NJ (36C10B)
- NAICS
- 513210
- Product/service code
- DA10
- Business type
- IT, software & telecom
- Contracting contact
- Elena JulianoElena.Juliano@va.gov848-377-5246
- Versions
- 4 (amended since first posted)
What similar contracts paid
277 contracts at this agency for the same NAICS and product/service codes had activity in the last 5 years, according to USAspending.gov. Small businesses won 42% of the dollars in this market over the last 3 fiscal years.
Typical contract$80.8KMiddle half: $39.6K to $198K
Typical per year$57.4KValue divided by years of performance
Before you respond
Terms on this notice: Sources sought notice
Full notice text from SAM.gov
This notice is to inform industry of the RFI Status 36C10B26Q0226, Emergent Virtual Face-to-Face Network. At this time the acquisition strategy is undetermined, once known it will be posted.
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