Presolicitation
DocuWare Software Annual Maintenance and Support Services
Department of Health and Human Services · National Institutes of Health · Sol. 27-000130
Due in 7 days
AI summary Beta
Some details are in the notice's attachments, which this summary didn't read. Check the attachments on SAM.gov.
The National Institutes of Health (NIH) Clinical Center in Bethesda, MD plans to buy annual maintenance and support for its existing DocuWare records software from DocuWare Corporation. It is a planned sole-source buy for December 1, 2026 through November 30, 2027. Other vendors can send a capability statement by October 16, 2026, 8:00 AM ET.
Watch out for
- Intended sole source to the software maker. NIH plans to buy from DocuWare Corporation and believes it is the only source, so a reseller or third party would need to prove otherwise.
DocuWare is the only known source capable of providing the required update and support services for the existing system.
- Requirements in the Statement of Work attachment. The task details are in an attached Statement of Work that is not part of the notice text.
meet all requirements identified in the Statement of Work
Read from the notice text only.
Full brief
What they want
- DocuWare support and maintenance
- Scan Station support and maintenance
- View Station support and maintenance
- DocuWare Test Bench support and maintenance
- Ongoing maintenance and support through the period of performance
- Period of performance
- December 1, 2026 through November 30, 2027 (anticipated)
- Place of performance
- NIH Clinical Center, Bethesda, MD, USA
- How they'll choose
- No competition planned. NIH intends a sole-source award and will only decide whether to compete based on capability statements.
- Offers due
- October 16, 2026, at 8:00 AM Eastern Time (ET)
- How to submit
- Email a capability statement to shasheshe.goolsby@nih.gov
What to include when you submit
- Show you can provide maintenance and support for the existing DocuWare environment
- Show you can meet all requirements in the Statement of Work (an attachment)
You must have
- Specialized experience and knowledge of the agency's DocuWare environment, device deployments and required tasks
Vendors must possess specialized experience and knowledge commensurate with
Current contractor
NIH intends to buy from DocuWare Corporation; the notice does not name any other current maintenance contractor
Not in the notice text
- Contents of the Statement of Work (attachment)
- Contract type and estimated value
- Whether there are option periods
- Number of devices and scan/view stations covered
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Key facts
- Response due
- Oct 16, 2026, 12:00 PM UTC
- Posted
- Oct 7, 2026
- Notice type
- Presolicitation
- Solicitation
- 27-000130
- Agency
- Department of Health and Human Services · National Institutes of Health
- Office
- National Institutes of Health Olao
- NAICS
- 513210
- Product/service code
- 7A21
- Business type
- IT, software & telecom
- Place of performance
- Bethesda, MD, 20892
- Contracting contact
- Shasheshe Goolsbyshasheshe.goolsby@nih.gov3018274879
Full notice text from SAM.gov
The National Institutes of Health (NIH), Clinical Center (CC), Department of Transfusion Medicine (DTM), intends to procure annual maintenance and support services for its existing DocuWare software environment. DTM currently utilizes DocuWare for the electronic management of records for patients and donors at NIH. The system is currently operational and requires continued maintenance and support to ensure system readiness and continuity of operations. The required maintenance and support includes, but is not limited to: DocuWare Support and Maintenance Scan Station Support and Maintenance View Station Support and Maintenance DocuWare Test Bench Support and Maintenance Services_SOW_Docuware Annual ma… The anticipated period of performance is December 1, 2026, through November 30, 2027. Maintenance and support will be ongoing throughout the period of performance. Sole-Source Rationale NIH intends to procure these services from DocuWare Corporation. DTM currently owns and operates DocuWare Import, Barcode, Forms, and Workflow Manager capabilities. Based on the Government's current information, DocuWare is the only known source capable of providing the required update and support services for the existing system. This notice is not a request for competitive quotations. However, responsible sources that believe they can satisfy the Government's requirements may submit a capability statement demonstrating their ability to provide the required services. Capability statements must provide sufficient information demonstrating the vendor's ability to provide maintenance and support for the existing DocuWare environment and meet all requirements identified in the Statement of Work. Vendors must possess specialized experience and knowledge commensurate with DTM's environment, device deployments, and required tasks. Capability Statements must be received no later than October 16, 2026, at 8:00 AM Eastern Time (ET) and emailed to shasheshe.goolsby@nih.gov. The Government will review all capability statements received by the response deadline. A determination by the Government not to compete this requirement based upon responses to this notice is solely within the discretion of the Government. Information received may be considered for the purpose of determining whether to conduct a competitive procurement.
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