Solicitation
PMI ICE Machine Service Contract -w/wd, B+4, POP 1/1/2027 - 12/31/2027
Department of Veterans Affairs
AI summaryThe Phoenix VA Health Care System (Department of Veterans Affairs) wants a contractor to service Follett ice machines at its Phoenix main campus and clinics, with a base year from January 1, 2027 and four option years. SAM.gov shows no set-aside, but the solicitation's table of contents lists the VA clause for a total set-aside for certified service-disabled veteran-owned small businesses (SDVOSBs). The response due date is November 10, 2026, 4:00 PM Mountain, but one page of the solicitation says November 9, 2026. More in the summary
A newer version of this notice was posted Oct 27, 2026. See the latest version.
AI summary Beta
Summary of the version posted Oct 16, 2026. The notice was amended Oct 27, 2026. Check what else changed on SAM.gov. The notice looks incomplete: The main solicitation document was only partly read (about 94,500 of 155,500 characters); the middle, including the full statement of work, supplemental insurance requirements, personnel vetting and the VAAR 852.219-73 set-aside clause text, is on SAM.gov. Check the attachments on SAM.gov.
The Phoenix VA Health Care System (Department of Veterans Affairs) wants a contractor to service Follett ice machines at its Phoenix main campus and clinics, with a base year from January 1, 2027 and four option years. SAM.gov shows no set-aside, but the solicitation's table of contents lists the VA clause for a total set-aside for certified service-disabled veteran-owned small businesses (SDVOSBs). The response due date is November 10, 2026, 4:00 PM Mountain, but one page of the solicitation says November 9, 2026.
Who can bid (4)
- Possible set-aside for certified service-disabled veteran-owned small businesses (SDVOSBs): the solicitation lists the VA total set-aside clause, but SAM.gov shows no set-aside and the clause text was not read. Confirm with the contracting officer before bidding.
- Active registration in the System for Award Management (SAM), shown with the offer
- Signed and completed VAAR 852.219-75 certification (limitations on subcontracting), and -76 if applicable, with the offer
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- Technicians able to meet the manufacturer's (OEM) requirements for Follett ice machines, with evidence of qualifications or training
How to submit: Email to jessica.brooks3@va.gov and NCO22SERVICES4SOLICITATIONINBOX@va.gov. Subject line: RFQ# 36C26227Q0030_1 – PMI ICE Machine Service/Offer/Brooks. Faxed offers are not accepted.. What to include is under Full summary below. Check the solicitation's instructions on SAM.gov.
Things to watch (9)
- Serious: Possible SDVOSB set-aside; SAM.gov shows none. SAM.gov lists no set-aside, but the table of contents lists the VA clause for a total set-aside for certified SDVOSBs, and the cover text requires signing the limitations on subcontracting certificate; ask the contracting officer who may bid.
- Serious: Response due date: November 10 or November 9, 2026. SAM.gov and the cover page say November 10, 2026, 4:00 PM; the instructions addendum says November 9, 2026, 4:00 PM MST. Ask the contracting officer which governs.
- Serious: Missing forms mean no evaluation. Offers without the required forms (VA Form 10091 verification, W-9, SAM proof, signed certifications, signed amendments) will not be evaluated.
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- Worth checking: Part of the solicitation was not read. The middle of the main document, including the statement of work details, insurance and personnel vetting clauses, and the set-aside clause text, was left out here; read the full document on SAM.gov.
- Worth checking: Two technical proposal versions required. You must prepare both a redacted and an unredacted PDF of the technical proposal, experience and licenses, or the Government may redact it for you.
- Worth checking: Five-year multi-site service price. Pricing covers a base year and four option years across about ten sites, with a quarterly count for each, so it needs careful per-site costing.
- Minor: Questions due October 29, 2026. Questions must be emailed by 1:00 PM MST on October 29, 2026.
- Minor: NAICS code differs: 811310 vs 811210. SAM.gov and the SF 1449 give NAICS 811310, but the price schedule lines give principal NAICS 811210; the size standard may differ, so confirm which applies.
- Minor: Service Contract Act wage determination applies. The solicitation points to a wage determination (minimum pay rates) at sam.gov, which sets the wages and benefits you must price in for technicians.
Read from the notice and 6 attachments. Show which files.
- 36C26227Q0030_1.docx (read)
- W9 Request for Taxpayer Identification Number and Certification.pdf (read)
- P11 Follet Specs.pdf (read)
- P11 Sympony plus.docx (read)
- FMS Vendor File Update Request Form.pdf (read)
- VA10091 Vendor Request Form.pdf (read)
Full summary
What they want
- Preventive maintenance (PM) of ice machines: 4 PMs a year at the Main Campus (35 machines, 550 lb of ice per day) and 2 PMs a year at the community-based outpatient clinics (CBOCs)
- Follett ice machines at clinic sites: Showlow 1, CRRC 1, Fairmont 1, OPC 9, Northwest 2, Southeast 2, Thunderbird 1, Southwest 6, Mid-Town 3
- Sanitation, descaling, refrigeration and electrical inspections, diagnostics, operational testing and documentation, following the manufacturer's (OEM) procedures
- Technicians trained to work on Follett machines to manufacturer specifications and healthcare facility standards
- Service for additional ice machines added at the Main Campus or clinics (QTY 10 EA per period, priced as a separate line)
- Work during hours of operation, Monday to Friday, 0800 to 1630
- Contract type
- Firm-fixed-price (FFP): one set price, whatever the work ends up costing. Solicitation type: request for quotes (RFQ) under simplified acquisition procedures.
- Period of performance
- Base period January 1, 2027 to December 31, 2027, plus four option years (January 1, 2028 to December 31, 2031). The title says B+4.
- Place of performance
- Department of Veterans Affairs, Carl T. Hayden, 650 E Indian School Rd, Phoenix, AZ 85012 (the delivery address). SAM.gov leaves place of performance blank; clinic street addresses are not given in the text read.
- Estimated value
- Not stated
- How they'll choose
- Best value comparing offers against one another on each factor, with price and non-price factors both counted; lowest price technically acceptable (LPTA) will not be used.
- Offers due
- November 10, 2026, 4:00 PM Mountain (from the version posted Oct 16, 2026; amended since)
- How to submit
- Email to jessica.brooks3@va.gov and NCO22SERVICES4SOLICITATIONINBOX@va.gov. Subject line: RFQ# 36C26227Q0030_1 – PMI ICE Machine Service/Offer/Brooks. Faxed offers are not accepted.
What they'll judge offers on
- Technical Approach (Factor 1): how you will do the preventive maintenance, sanitation, descaling, diagnostics, testing and documentation; PM frequency; OEM requirements for Follett machines; technician capability and training
- Experience (Factor 2): past three years of similar preventive maintenance, sanitation and refrigeration work, for you and any subcontractor
- Required Documents (Factor 3): proof of VA Form 10091 submitted, W-9, active System for Award Management (SAM) registration, signed VAAR 852.219-75 certification, signed amendments
- Price (Factor 4): reasonableness, using the Price/Cost Schedule, with base and option years added together
- Past Performance (Factor 5): the Government reviews Contractor Performance Assessment Reporting System (CPARS) records
What to include when you submit
- Send the offer as PDF files that work with Microsoft Office; you are responsible for making sure the contract specialist received it before the deadline.
- Send two versions of the technical proposal, previous experience, and any certificates or licenses: one UNREDACTED and one REDACTED, as separate PDF files labeled that way in the file name and on the cover page.
- Label each submission with contractor name, business address, solicitation number 36C26227Q0030_1, and a point of contact (name, phone, email).
- Number all pages, index them, and cross-reference them to the statement of work (SOW) sections; no watermarks.
- Fill in the Price/Cost Schedule and do not include technical information in the price.
- Experience: list the past three years of similar work. Each entry needs contract number, dollar value, period of performance, prime contractor point of contact (name, phone, email), location of work, and whether subcontractors were used.
- If a subcontractor will be used, give name, address, telephone number, unique entity ID (UEI), relevant experience, prior contract numbers, dollar values, periods of performance, point of contact and location of work.
- Required Documents: verification that VA Form 10091 was submitted, the W-9 sent to the VA Financial Service Center in Austin, Texas, verification of active SAM registration, and the signed and completed VAAR 852.219-75 and -76 certifications (if applicable).
- VA Form 10091 and the W-9 go to the VA Financial Service Center through the Customer Engagement Portal (https://www.cep.fsc.va.gov) or by fax at 512-460-5221.
- Sign and return all amendments with the offer.
- Requirements valued at $200,000 or more must comply with VETS-4212 federal contractor reporting.
- Hold your prices firm for 60 calendar days after the offer due date.
- Questions go by email to the same two addresses, due October 29, 2026, 1:00 PM MST.
Current contractor
No incumbent, follow-on or previous contract number is named in the text read.
Not in the notice text
- The main solicitation document was only partly read (about 94,500 of 155,500 characters); the middle, including the full statement of work, supplemental insurance requirements, personnel vetting and the VAAR 852.219-73 set-aside clause text, is on SAM.gov.
- Whether the buy is set aside for certified SDVOSBs (SAM.gov shows none; the table of contents lists the SDVOSB clause).
- Street addresses of the clinic sites (Showlow, CRRC, Fairmont, OPC, Northwest, Southeast, Thunderbird, Southwest, Mid-Town) were not found in the text read.
- The Government's estimate and the insurance amounts required.
- Whether a site visit is held; none is mentioned in the text read.
- Follett equipment specifications are in a PDF whose text did not come through; check the file on SAM.gov.
Eligibility and how to respond
- No set-aside: any business, large or small, can bid unless the notice says otherwise.
- How to submit, from the AI summary: Email to jessica.brooks3@va.gov and NCO22SERVICES4SOLICITATIONINBOX@va.gov. Subject line: RFQ# 36C26227Q0030_1 – PMI ICE Machine Service/Offer/Brooks. Faxed offers are not accepted. Check it in the notice before you send anything.
- Service contracts usually set minimum pay rates (the Service Contract Act). Price the labor with the SCA price calculator.
Notice details
- Posted
- Oct 16, 2026
- Notice type
- Solicitation
- Office
- 262-Network Contract Office 22 (36C262), Gilbert, AZ
- Product/service code
- J041 · Maint/Repair/Rebuild of Equipment – Refrigeration, Air Conditioning, and Air Circulating Equipment
- Business type
- Equipment repair & maintenance (FedReady's grouping, from NAICS 811310)
- Versions
5 versions have been posted, newest first.
- Oct 27, 2026 · Amendment 0002Due Nov 10, 2026
- Oct 23, 2026 · Amendment 0001Due Nov 10, 2026
- Oct 16, 2026 · Solicitation (this version)Due Nov 10, 2026 (changed)
- Oct 5, 2026 · Amendment 0001Date Nov 2, 2026
- Oct 5, 2026 · PresolicitationDate Nov 2, 2026
- Attachments
Past awards and competition
Who has won work like this before, the likely incumbent, and what similar contracts paid, from USAspending.gov.
Before you respond
- How to respond to a solicitation (8 steps)
- How to read a government solicitation
- How to price a government contract
Terms on this notice: Solicitation
Full notice text from SAM.gov
Similar open opportunities
- Preventive and Corrective Maintenance for Ice MachinesSolicitation 36C25727Q0009 is set aside for service-disabled veteran-owned small businesses (SDVOSB): only certified SDVOSBs can bid.