Nutrition Care Services; Military Treatment Facilities - Forts Irwin, Leonard Wood, Riley, Stewart, and West Point

What they want

• Prepare and serve medically prescribed (therapeutic) diet meals, including patient room service where meals are made on demand and tray assembly and delivery.
• Run dining rooms and Grab and Go food service, including Making It Fresh stations at Fort Irwin, Fort Riley, Fort Stewart and Fort Leonard Wood.
• Collect cash for dining sales and keep kitchens, dining areas and equipment sanitary under the Tri-Service Food Code (TB MED 530).
• Assign a project manager, site supervisors and a Registered Dietitian who builds and checks therapeutic diet training for all contract staff.
• Keep a quality control program, support government inspections, run patient and guest satisfaction surveys, and send monthly personnel hours reports.
• Report all contractor labor hours (including subcontractors) through SAM.gov under the Contractor Manpower Reporting line.
• Transition from the current contractor from December 1, 2026 and be fully staffed for the base period starting February 1, 2027.
• Priced by hospital as the SF 1449 lists it: each base-period line is 8 Each, each option-period line is 12 Each, the transition line is 2 Each, and Contractor Manpower Reporting is 1 Each per period; the notice says a set monthly price is set per hospital.

What they'll judge offers on

• Technical Capability (Factor 1, equal to Factor 2): Technical Approach, Transition Plan, Corporate Experience and Management, Staffing and Recruiting Plan, Quality Control Plan,? Contingency Plan, Therapeutic Diets Training Plan; one combined rating from Outstanding to Unacceptable
• Past Performance (Factor 2, equal to Factor 1): recency (ongoing or completed within three years), relevance of scope, size and complexity, and quality of performance, giving one confidence rating; no record earns a Neutral Confidence rating
• Price (Factor 3): completeness, reasonableness and unbalanced pricing; the Total Evaluated Price adds the base period, all option periods, the transition period if priced, and a six-month extension

What to include when you submit

• Label files by volume number and title: Volume I Administrative, Volume II Technical Capability, Volume III Past Performance, Volume IV Price. Write each volume to stand alone; file names carry the company name, the volume and subpart, and HT940827RE003.
• Volume I: signed Standard Form 1449 (SF 1449: the form you sign and return as your offer) page 1 with blocks 12, 17A, 23, 24, 30A, 30B and 30C filled in, plus signed SF 30 amendments; company information with CAGE code and UEI; which hospitals you bid on; Attachment 1 if you use subcontractors or teammates; FAR 52.212-3 certifications if not already in SAM; a master table of contents; and an OCI statement.
• Volume I: a joint venture must send its certification papers, and a Mentor-Protege or 8(a) joint venture must send the SBA-approved agreement or certification.
• Volume I: a large business must state that, if tentatively selected, it will submit and negotiate a Small Business Subcontracting Plan before performance starts.
• Volume II has seven parts: Technical Approach, Transition Plan, Corporate Experience and Management, Staffing and Recruiting Plan (with Attachment 2), Quality Control Plan, Contingency Plan, and Therapeutic Diets Training Plan.
• Volume III: send at least 3 and no more than 5 past performance references. A reference is recent if ongoing or completed within three years of this solicitation's issuance date. If you propose teammates, subcontractors or a joint venture, at least 3 of the 5 references must be for the prime.
• Volume III: make one PDF per reference. Include a Contractor Performance Assessment Report (CPAR) if one exists; if not, have the customer send a Past Performance Questionnaire (Attachment 4) directly to the Contracting Officer and Contract Specialist. Add the consent letter (Attachment 5) for any subcontractor or teammate reference and the client authorization letter (Attachment 6) if the client requires it.
• Volume IV: priced only here. Complete the Pricing Worksheet (Attachment 7) without changing formulas or locked cells, and include a labor breakout by labor category and hospital (full-time equivalents and fully burdened hourly rates) that matches Volume II, with a cost element breakout and narrative.
• Volume IV: put prices in the fixed-price lines for each hospital you bid on and leave the other hospitals blank; enter NSP (not separately priced) for the transition period if you won't charge for it; leave the Government's pre-set small wares lines alone.
• Include with your offer a written plan to continue essential contractor services during a crisis, as required by DFARS 252.237-7024; the services are listed in Technical Exhibit K, which was not read.
• Format: Times New Roman or Arial, 12-point minimum, 1-inch margins; Microsoft Office 365 file types (.docx, .xlsx); searchable PDFs made with Adobe Acrobat; no locked or password-protected files; no personally identifiable information or protected health information in emails.
• Proposals must stay valid for at least 180 calendar days after the response due date.

After award, you must have

• Project manager, alternate and site supervisors must be ServSafe Manager certified within 30 days of performance start and keep it for the contract term. From Technical Exhibit D_Key Employees.pdf: …be certified as a ServSafe Manager (as outlined in TB MED 530-TSFC) within…
• Do your own background investigations of staff and give installation access information at least 14 calendar days before services begin. From PWS_ Nutrition Care Food Services.pdf: The Contractor shall conduct their own initial personnel background investigations and…

Current contractor

No incumbent is named in the notice. The instructions say the Government will arrange coverage with the incumbent contractor through January 31, 2027 if a transition period is needed. The attached union agreements for Fort Irwin, Fort Stewart and West Point name SDH Services East, LLC or SDH Services West, LLC, subsidiaries of Sodexo Inc., and Government Contract # W81K04-21-C-0002. This requirement was previously announced, but never solicited, under HT940826RE017.

Not in the notice text

• Several attachments are attached but not read: the Pricing Worksheet (Attachment 7), Staffing Schedule (Attachment 2), Performance Requirement Summary (Technical Exhibit A), annual workload data (Exhibit H), Mission Essential (Exhibit K), Tri-Service Food Code (Exhibit L), Deliverables (Exhibit M), the Past Performance Questionnaire (Attachment 4), the teaming form and letters (Attachments 1, 5 and 6), the White Paper (Attachment 3), the satisfaction survey memo (Exhibit F), the hospital slide decks, and the Fort Leonard Wood and Fort Riley union agreements. Check them on SAM.gov.
• Meal counts, workload volumes and the staffing levels expected at each hospital are in Exhibit H and the staffing schedule, which were not read.
• Exact wage rates and benefits for each hospital come from the union agreements and wage determination; the California wage determination and the Fort Leonard Wood and Fort Riley agreements were not read.
• The offer due date block of the SF 1449 and the PWS place-of-performance paragraph show no text here, so the notice and SAM.gov dates are the ones to use.
• Clause details in the middle of the SF 1449 and the PWS (sections on delivery, administration and parts of the tasks) were not read.