Combined Synopsis/Solicitation
460-24-009 CLC and Fourth Floor Patient Elopement System
Department of Veterans Affairs
AI summaryThe VA Medical Center in Wilmington, DE wants a contractor to remove its old Stanley WanderGuard patient elopement (wandering) alarm system and install a new one that uses wearable patient tags, in the Community Living Center (Building 17) and the 4th floor of Building 1. The work is a single lump-sum, firm-fixed-price job set aside for service-disabled veteran-owned small businesses, with delivery due 145 days after award and a one-year warranty. More in the summary
AI summary Beta
Summary of the version posted Oct 9, 2026. The notice was amended Nov 6, 2026. The due date moved from Nov 9, 2026 to Nov 16, 2026. Check what else changed on SAM.gov.
The VA Medical Center in Wilmington, DE wants a contractor to remove its old Stanley WanderGuard patient elopement (wandering) alarm system and install a new one that uses wearable patient tags, in the Community Living Center (Building 17) and the 4th floor of Building 1. The work is a single lump-sum, firm-fixed-price job set aside for service-disabled veteran-owned small businesses, with delivery due 145 days after award and a one-year warranty.
Who can bid (8)
- Must be a certified service-disabled veteran-owned small business (SDVOSB), listed as certified by SBA in SAM. This is a total set-aside for SDVOSBs.
- Signed limitations on subcontracting certification: no more than 50% of the amount paid by the government may go to firms that are not certified SDVOSBs or VOSBs
- Offers without the signed subcontracting certification will not be considered
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- Formal teaming agreements or authorized reseller/distributor status with the OEMs for all proposed hardware, software and services, with proof of OEM authorization at kickoff
- Active SAM registration and small business size under NAICS 541519 (size standard 800 employees)
- Insurance: workers' compensation and employer's liability of at least $100,000, general liability and auto liability (amounts not filled in), with evidence of general liability coverage before award
- Service Contract Labor Standards apply: correct worker classification and wages under SCA wage determination 2015-4215 (Rev. 33)
- Compliance with VA cybersecurity and privacy standards (FIPS-validated encryption, PIV-authenticated access, HIPAA, Section 508)
How to submit: Not stated in the documents. Questions (RFIs) go by email to Kevin.Rodgers2@va.gov, and answers are posted as amendments on SAM.gov, due 1:00 PM Eastern on 11-09-2026. What to include is under Full summary below. Check the solicitation's instructions on SAM.gov.
Things to watch (10)
- Serious: Limited to certified SDVOSBs. Only firms listed as SBA-certified SDVOSBs in SAM can win, and no more than 50% of the money can go to firms that are not certified SDVOSBs or VOSBs.
- Serious: OEM authorization required. You must hold teaming or reseller authorization from the equipment makers for everything you propose, and losing it can mean termination for cause.
- Serious: Hard performance bar: 99% room-level accuracy. The system must prove at least 99% room-level location accuracy in on-site testing, and the proposal is scored on proven, validated accuracy, which is difficult without a field-proven product.
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- Worth checking: Complex integrations and heavy deliverables for a fixed price. The work includes integration with fire alarm, elevator and door access control systems plus many plans, reports, manuals and a Power BI dashboard, all in one lump-sum price with travel included.
- Worth checking: Short schedule. Delivery is due 145 days after award, covering design, staging, installation, testing, training and transition.
- Worth checking: Work in an active hospital with infection-control rules. The infection control risk assessment lists the work as Type C in a highest-risk patient area, requiring Class III/IV precautions such as barriers, HEPA filtration and, for Class IV, an anteroom.
- Worth checking: Award possible without discussions. The VA may pick a winner from the first offers, so there may be no chance to fix or improve your proposal.
- Minor: The site visit was Oct 21, 2026. Check the notice and its amendments for whether attendance was required, and whether another visit is offered.
- Minor: Warranty response times. The help desk must respond within two hours and on-site service must be completed within 10 business days, which needs reliable local support.
- Minor: Wording in the scope looks copied from a larger multi-site effort. The work statement refers to multiple health care systems, a VISN-wide enterprise and ordering periods although only the Wilmington site is listed, so the real scope may need clarifying in the question period.
Read from the notice and 4 attachments. Show which files.
- 36C24427R0001.pdf (read)
- 36C24427R0001_2.docx (read)
- Fourth Floor and CLC Layouts.pdf (read)
- 460-24-009 CLC and Fourth Floor Elopement ICRA.pdf (read)
Full summary
What they want
- Remove the existing WanderGuard system and install a new wearable-tag patient elopement system (tags, readers, gateways, exit controllers, chokepoints, beacons)
- Design the system: workflow discovery, coverage maps, geofencing zones, and an architecture with at least 99% room-level location accuracy
- Provide and configure the software and a monitoring user interface, integrated with fire alarm, elevator controls and door access control
- Stage, install, configure and test the system (performance testing, then user acceptance testing)
- Meet VA cybersecurity rules (FIPS-validated encryption, PIV login, HIPAA) and keep the old system working during the switch-over
- Train nursing, behavioral health, biomedical engineering, security and admin staff, and hand over manuals, SOPs and a transition plan
- Provide a one-year warranty with help desk response within two hours and on-site service within 10 business days
- Deliver project management items: master project plan, status reports, KPI dashboard, risk and change logs
- Contract type
- Firm-fixed price, one lump-sum line item (1 job)
- Period of performance
- Delivery within 145 days from award, followed by a one-year warranty; no option years stated
- Place of performance
- Wilmington VA Medical Center, 1601 Kirkwood Highway, Wilmington, DE 19805 (Building 17 CLC and Building 1, 4th floor)
- Estimated value
- Not stated
- How they'll choose
- Best value: the Government may award without discussions, and the technical factors combined are significantly more important than price
- Offers due
- 1:00 PM Eastern on 11-09-2026 (from the version posted Oct 9, 2026; amended since)
- How to submit
- Not stated in the documents. Questions (RFIs) go by email to Kevin.Rodgers2@va.gov, and answers are posted as amendments on SAM.gov
- Page limits
- Integration & Interoperability narrative: no more than 10 pages (front and back of one sheet counts as 2); no company advertising literature
What they'll judge offers on
- Past Performance
- Integration & Interoperability
- Price
What to include when you submit
- Written questions are due by 1:00 PM Eastern on 10-27-2026; late questions will not be accepted
- Pre-bid site visit is encouraged at 1:00 PM Eastern on 10/21/26, meeting at Building 10 Conference Room 003
- Give the past performance references with a customer point of contact (name, title and phone number); projects not similar in size, scope and dollar value may not be considered
- Fill in the price schedule (single lump-sum line) and the SF 1449 offeror blocks
- Complete, sign and return the VAAR 852.219-75 limitations on subcontracting certification with the offer
- Complete the small business representations (FAR 52.219-1), the trade agreements certificate (52.225-6) and the security prohibitions representations (52.240-90)
- Put your best technical and price terms in the first offer, since the Government may award without discussions
- Note anything that exceeds the requirements, with how it benefits the VA
- Before award, show proof of general liability insurance with no asbestos exclusion
Current contractor
No contractor is named. The current system is Stanley WanderGuard, which is to be removed and replaced.
Not in the notice text
- Estimated contract value or budget; none is stated
- How to submit the proposal (email, portal or other); only the RFI email is given
- Exact quantities of tags, readers, doors and elevators; the layout drawings say device locations are approximate and subject to change
- Whether the 7A21 'perpetual license software' product code means the VA expects mostly software purchases; the price schedule is a single lump-sum line
- Insurance dollar amounts for general and auto liability (left blank in the clause)
Eligibility and how to respond
- Only service-disabled veteran-owned small businesses (SDVOSBs) certified through SBA's VetCert can bid as the prime contractor. Not certified through VetCert yet? Apply on VetCert (SBA), or start with the SDVOSB guide. More open service-disabled veteran-owned set-asides under NAICS 238210
- How to submit, from the AI summary: Not stated in the documents. Questions (RFIs) go by email to Kevin.Rodgers2@va.gov, and answers are posted as amendments on SAM.gov. Check it in the notice before you send anything.
- Construction contracts over $2,000 pay at least the local Davis-Bacon wage rates, from the wage determination in the solicitation. Price your labor from it: How to price a government contract, and how Davis-Bacon differs from the Service Contract Act.
Notice details
- Posted
- Nov 6, 2026
- Notice type
- Combined Synopsis/Solicitation
- Office
- 244-Network Contract Office 4 (36C244), Pittsburgh, PA
- Product/service code
- 7A21 · IT and Telecom – Business Application Software (Perpetual License Software)
- Business type
- Construction & renovation (FedReady's grouping, from NAICS 238210)
- Versions
3 versions have been posted, newest first.
- Nov 6, 2026 · Amendment 0002 (this version)Due Nov 16, 2026 (changed)
- Nov 5, 2026 · Amendment 0001Due Nov 12, 2026 (changed)
- Oct 9, 2026 · Combined Synopsis/SolicitationDue Nov 9, 2026
- Attachments
Past awards and competition
Who has won work like this before, the likely incumbent, and what similar contracts paid, from USAspending.gov.
Before you respond
- How to respond to a solicitation (8 steps)
- How to read a government solicitation
- How to price a government contract
- Open SDVOSB set-aside contracts
Terms on this notice: Solicitation, SDVOSB (service-disabled veteran-owned small business), Set-aside
Full notice text from SAM.gov
Wilmington, DE VAMC CLC & Fourth Floor Patient Elopement System 460-24-009