Combined Synopsis/Solicitation
460-24-009 CLC and Fourth Floor Patient Elopement System
Department of Veterans Affairs · Sol. 36C24427R0001
Track this notice by email. We'll email you if it's amended or awarded, and a week and two days before responses are due.
AI summary Beta
The VA Medical Center in Wilmington, DE wants a contractor to remove its old Stanley WanderGuard patient elopement (wandering) alarm system and install a new one that uses wearable patient tags, in the Community Living Center (Building 17) and the 4th floor of Building 1. The work is a single lump-sum, firm-fixed-price job set aside for service-disabled veteran-owned small businesses, with delivery due 145 days after award and a one-year warranty.
Watch out for
- Limited to certified SDVOSBs. Only firms listed as SBA-certified SDVOSBs in SAM can win, and no more than 50% of the money can go to firms that are not certified SDVOSBs or VOSBs.
VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED
- OEM authorization required. You must hold teaming or reseller authorization from the equipment makers for everything you propose, and losing it can mean termination for cause.
to performance and must provide proof of OEM authorization during the contract kickoff
- Hard performance bar: 99% room-level accuracy. The system must prove at least 99% room-level location accuracy in on-site testing, and the proposal is scored on proven, validated accuracy, which is difficult without a field-proven product.
accuracy of at least 99%
- Complex integrations and heavy deliverables for a fixed price. The work includes integration with fire alarm, elevator and door access control systems plus many plans, reports, manuals and a Power BI dashboard, all in one lump-sum price with travel included.
- Short schedule. Delivery is due 145 days after award, covering design, staging, installation, testing, training and transition.
- Work in an active hospital with infection-control rules. The infection control risk assessment lists the work as Type C in a highest-risk patient area, requiring Class III/IV precautions such as barriers, HEPA filtration and, for Class IV, an anteroom.
- Award possible without discussions. The VA may pick a winner from the first offers, so there may be no chance to fix or improve your proposal.
responsible Offeror submitting a conforming proposal without discussion
- Fast-moving deadlines. The site visit is October 21 and questions are due October 27, so you need to move quickly before the November 9 deadline.
visit. The site visit will be held at 1:00PM EST on 10/21/26
- Warranty response times. The help desk must respond within two hours and on-site service must be completed within 10 business days, which needs reliable local support.
within two hours of initial contact and that any required on-site service is completed
- Wording in the scope looks copied from a larger multi-site effort. The work statement refers to multiple health care systems, a VISN-wide enterprise and ordering periods although only the Wilmington site is listed, so the real scope may need clarifying in the question period.
Read from the notice and 4 attachments.
- 36C24427R0001.pdf
- 36C24427R0001_2.docx
- Fourth Floor and CLC Layouts.pdf
- 460-24-009 CLC and Fourth Floor Elopement ICRA.pdf
Full brief
What they want
- Remove the existing WanderGuard system and install a new wearable-tag patient elopement system (tags, readers, gateways, exit controllers, chokepoints, beacons)
- Design the system: workflow discovery, coverage maps, geofencing zones, and an architecture with at least 99% room-level location accuracy
- Provide and configure the software and a monitoring user interface, integrated with fire alarm, elevator controls and door access control
- Stage, install, configure and test the system (performance testing, then user acceptance testing)
- Meet VA cybersecurity rules (FIPS-validated encryption, PIV login, HIPAA) and keep the old system working during the switch-over
- Train nursing, behavioral health, biomedical engineering, security and admin staff, and hand over manuals, SOPs and a transition plan
- Provide a one-year warranty with help desk response within two hours and on-site service within 10 business days
- Deliver project management items: master project plan, status reports, KPI dashboard, risk and change logs
- Contract type
- Firm-fixed price, one lump-sum line item (1 job)
- Period of performance
- Delivery within 145 days from award, followed by a one-year warranty; no option years stated
- Place of performance
- Wilmington VA Medical Center, 1601 Kirkwood Highway, Wilmington, DE 19805 (Building 17 CLC and Building 1, 4th floor)
- How they'll choose
- Best value: the Government may award without discussions, and the technical factors combined are significantly more important than price
- Offers due
- 1:00 PM Eastern on 11-09-2026
- How to submit
- Not stated in the documents. Questions (RFIs) go by email to Kevin.Rodgers2@va.gov, and answers are posted as amendments on SAM.gov
- Page limits
- Integration & Interoperability narrative: no more than 10 pages (front and back of one sheet counts as 2); no company advertising literature
What they'll judge offers on
- Past Performance
- Integration & Interoperability
- Price
What to include when you submit
- Written questions are due by 1:00 PM Eastern on 10-27-2026; late questions will not be accepted
- Pre-bid site visit is encouraged at 1:00 PM Eastern on 10/21/26, meeting at Building 10 Conference Room 003
- Give the past performance references with a customer point of contact (name, title and phone number); projects not similar in size, scope and dollar value may not be considered
- Fill in the price schedule (single lump-sum line) and the SF 1449 offeror blocks
- Complete, sign and return the VAAR 852.219-75 limitations on subcontracting certification with the offer
- Complete the small business representations (FAR 52.219-1), the trade agreements certificate (52.225-6) and the security prohibitions representations (52.240-90)
- Put your best technical and price terms in the first offer, since the Government may award without discussions
- Note anything that exceeds the requirements, with how it benefits the VA
- Before award, show proof of general liability insurance with no asbestos exclusion
You must have
- Must be a certified service-disabled veteran-owned small business (SDVOSB), listed as certified by SBA in SAM. This is a total set-aside for SDVOSBs.
VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED
- Signed limitations on subcontracting certification: no more than 50% of the amount paid by the government may go to firms that are not certified SDVOSBs or VOSBs
will not pay more than 50% of the amount paid by the government to it to firms that are not
- Offers without the signed subcontracting certification will not be considered
The Government will not consider offers for award from offerors that do not provide the certification
- Formal teaming agreements or authorized reseller/distributor status with the OEMs for all proposed hardware, software and services, with proof of OEM authorization at kickoff
to performance and must provide proof of OEM authorization during the contract kickoff
- Active SAM registration and small business size under NAICS 541519 (size standard 800 employees)
- Insurance: workers' compensation and employer's liability of at least $100,000, general liability and auto liability (amounts not filled in), with evidence of general liability coverage before award
The successful bidder must present to the Contracting Officer, prior to award, evidence of
- Service Contract Labor Standards apply: correct worker classification and wages under SCA wage determination 2015-4215 (Rev. 33)
- Compliance with VA cybersecurity and privacy standards (FIPS-validated encryption, PIV-authenticated access, HIPAA, Section 508)
Current contractor
No contractor is named. The current system is Stanley WanderGuard, which is to be removed and replaced.
Not in the notice text
- Estimated contract value or budget; none is stated
- How to submit the proposal (email, portal or other); only the RFI email is given
- Exact quantities of tags, readers, doors and elevators; the layout drawings say device locations are approximate and subject to change
- Whether the 7A21 'perpetual license software' product code means the VA expects mostly software purchases; the price schedule is a single lump-sum line
- Insurance dollar amounts for general and auto liability (left blank in the clause)
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Key facts
- Response due
- Nov 9, 2026, 6:00 PM UTC
- Posted
- Oct 9, 2026
- Notice type
- Combined Synopsis/Solicitation
- Solicitation
- 36C24427R0001
- Agency
- Department of Veterans Affairs
- Office
- 244-Network Contract Office 4 (36C244)
- Set-aside
- Service-Disabled Veteran-Owned Small Business (SDVOSB) Set-Aside (FAR 19.14)
- NAICS
- 541519
- Product/service code
- 7A21
- Business type
- IT, software & telecom
- Place of performance
- Wilmington, 19805
- Contracting contact
- Kevin RodgersKevin.Rodgers2@va.gov267-207-9835
What similar contracts paid
508 contracts at this agency for the same NAICS and product/service codes had activity in the last 5 years, according to USAspending.gov. Small businesses won 85% of the dollars in this market over the last 3 fiscal years.
Before you respond
Full notice text from SAM.gov
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