Sources Sought
FOIA - Case Management
Department of Defense · Department of the Navy
AI summaryNAVSUP Fleet Logistics Center Norfolk (Navy) is doing market research for a cloud-based Freedom of Information Act (FOIA, the law that lets the public request federal records) case management system for the Department of the Navy (DON). The contractor would supply contact center staff, program management and technical support to host and run it. Responses are due November 5, 2026, 10:00 AM Eastern. More in the summary
Market research, not a bid. Replying is free and tells Department of the Navy who could do this work. Send a short reply to the contracting contact; no price is needed. See the contact
AI summary Beta
NAVSUP Fleet Logistics Center Norfolk (Navy) is doing market research for a cloud-based Freedom of Information Act (FOIA, the law that lets the public request federal records) case management system for the Department of the Navy (DON). The contractor would supply contact center staff, program management and technical support to host and run it. Responses are due November 5, 2026, 10:00 AM Eastern.
Things to watch
From the version posted Oct 26, 2026.
- Worth checking: No response instructions. The notice does not say how to respond or what to include, so a business must contact the buyer to find out.
- Worth checking: Broad scope: software plus staffed services. The work combines a hosted software system with contact center staff and program management, which is a lot for a small business to cover alone.
- Minor: Legacy system benchmark not described. The new system must meet or exceed the old one's speed and service levels, but those levels are not given.
Read from the notice text only.
Full summary
What they want
- Host, operate and maintain an enterprise-wide, cloud-based FOIA case management system for the Navy
- Contact center personnel, program management and technical support
- Replace the Navy's legacy FOIA processing platform
- Meet or exceed the legacy system's efficiency, processing speed and service levels
- Place of performance
- Washington, DC, USA (SAM.gov field)
- Estimated value
- Not stated
- Offers due
- November 5, 2026, 10:00 AM Eastern
Current contractor
The solution is described as the successor to the Navy's legacy FOIA processing platform; no incumbent is named.
Not in the notice text
- How to respond and what information to send are not stated.
- The number of users, case volume, security authorization level, contract length and value are not given.
- Evaluation method is not stated.
Eligibility and how to respond
- No set-aside. Any business can reply: this is market research, and no bid is being taken yet.
- To respond, send a short reply to the contracting contact near the top of this page. No price is needed.
Notice details
- Posted
- Oct 26, 2026
- Notice type
- Sources Sought
- Office
- NAVSUP FLT LOG CTR Norfolk, VA
- Product/service code
- DA01 · IT and Telecom – Business Application/Application Development Support Services (labor)
- Business type
- IT, software & telecom (FedReady's grouping, from NAICS 541519)
- Attachments
Past awards and competition
Who has won work like this before, the likely incumbent, and what similar contracts paid, from USAspending.gov.
Before you respond
Terms on this notice: Sources sought notice
Full notice text from SAM.gov
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