Sources Sought
J065 | Viewpoint Software Support and Maintenance
Department of Veterans Affairs · Sol. 36C26125Q0313
Due in 504 days
Track this notice by email. We'll email you if it's amended or awarded, and a week and two days before responses are due.
AI summary Beta
The VA (Network Contracting Office 21) is asking companies whether they can support and maintain the Viewpoint wireless temperature monitoring system used at VA Southern Nevada Healthcare System in and around Las Vegas. The work is yearly software and hardware support plus on-site calibration of pharmacy and lab temperature probes. This is a sources sought notice to gauge interest and set-aside strategy, not a solicitation.
Watch out for
- Likely tied to one brand's authorized support. The SOW says technicians must be factory trained and verified by a named company, so firms that are not authorized Viewpoint support providers may not qualify.
is defined as factory trained and verified by Polar
- Conflicting dates. The response date appears as September 26, 2024, February 26, 2025 and February 26, 2028 in different places, so the notice may be old or stale.
All interested contractors must respond by email to Gary.Christensen@va.gov before 1:00 P.M. PDT on September 26, 2024.
- 24/7 help desk and on-site calibration across many sites. You need round-the-clock support staff and technicians who can travel to the main hospital and several clinics for calibration visits.
The contractor shall provide 24/7 Help Desk Support with competent
- Incomplete responses are rejected. Leaving out any of the requested information, including the price table, makes you non-responsive.
Failure to provide the information requested above (items 1-9) will be considered non-responsive and will not be considered a viable source.
- VA data breach liability. The contractor can owe liquidated damages per affected person if sensitive VA data is breached.
the contractor shall be liable to VA for liquidated damages for a specified amount per
Read from the notice and 3 attachments.
- 36C26125Q0313 Notice.pdf
- SOW - Viewpoint Service and Maintenance Contract for FY25 and Option Years DRAFT.pdf
- Sources Sought Viewpoint.docx
Full brief
What they want
- Extended hardware and software warranty for the Viewpoint system
- Software support (phone, VPN and remote web), updates and unlimited web training
- 24/7 monitoring of server and system performance plus a 24/7 help desk
- Monthly flash reports to facility leadership on how the system is being used
- Remote diagnostics and communication-link checks of sensors, repeaters and base units
- On-site calibration of lab probes each January and pharmacy probes each January and July, with certificates
- Recalibration services for temperature and temperature/humidity sensors, with certificates imported into Viewpoint
- Contract type
- Not stated; this is a sources sought for a service and maintenance agreement, priced by line item and paid quarterly in arrears
- Period of performance
- Price sheet shows five yearly periods; the draft SOW is titled for FY25 and option years
- Place of performance
- VA Southern Nevada Healthcare System: North Las Vegas main facility plus clinics in Las Vegas, Henderson, Laughlin and Pahrump, NV
- Offers due
- Sources Sought document says before 1:00 P.M. PDT on September 26, 2024; the notice PDF says 02-26-2025 and SAM.gov lists 2028-02-26
- How to submit
- Email a response to Gary.Christensen@va.gov
What to include when you submit
- State your socioeconomic status (small, SDVOSB, VOSB and so on) and whether SDVOSB or VOSB firms are registered with the SBA
- Give your legal name and SAM Unique Entity ID, plus a point of contact
- Include a capabilities statement and experience with Viewpoint wireless temperature monitoring
- List similar government and commercial projects
- Say which services you would perform yourself and which you would subcontract, with the approximate percent paid to subcontractors
- Give your GSA contract number if any
- Fill in the price estimate table
- Reference RFQ number 36C26125Q0313
You must have
- Active SAM registration
Contractors must have a current registration in the System for Award Management (SAM)
- Small business size standard for NAICS 811210 is $34.0 million
the small business size standard is $34.0 Million.
- Limitations on subcontracting: at least half of personnel cost must go to your own employees
At least 50 percent of the cost of contract performance incurred for personnel shall be expended for employees of the concern.
- Technicians must be factory trained and verified by the equipment maker's reseller named in the SOW
is defined as factory trained and verified by Polar
- Staff must follow VA information security rules, annual training and sign VA Rules of Behavior before access
all contractor employees and subcontractor employees requiring such access
Not in the notice text
- Whether this notice is still active, given the conflicting response dates
- Contract type, total value and how many option years there will be
- Evaluation factors; none are given because this is a sources sought
- Set-aside decision; the Government says it will use responses for its business type decision
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Key facts
- Response due
- Feb 26, 2028, 9:00 PM UTC
- Posted
- Feb 19, 2025
- Notice type
- Sources Sought
- Solicitation
- 36C26125Q0313
- Agency
- Department of Veterans Affairs
- Office
- 261-Network Contract Office 21 (36C261)
- NAICS
- 811210
- Product/service code
- J065
- Business type
- Equipment repair & maintenance
- Place of performance
- North Las Vegas, NV, 89086
- Contracting contact
- Gary Christensengary.christensen@va.gov650493500065825
What similar contracts paid
41 contracts at this agency under the same NAICS code, in the same state, had activity in the last 5 years, according to USAspending.gov. Small businesses won 21% of the dollars in this market over the last 3 fiscal years.
Typical contract$50.9KMiddle half: $34.1K to $125K
Typical per year$38.2KValue divided by years of performance
Before you respond
Full notice text from SAM.gov
Please see Attached Sources Sought questionaire and Statement of Work.
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