Solicitation
HCHV Low Demand Safe Haven Services for SFVAHCS
Department of Veterans Affairs
AI summarySolicitation 36C26127R0006: the Department of Veterans Affairs (VA) wants a San Francisco Low Demand Safe Haven (LDSH) program, a 24-hour staffed home with private rooms for homeless Veterans. It is a single-award, firm-fixed-price (FFP) indefinite-delivery, indefinite-quantity (IDIQ) contract: orders are placed as needed, priced per day, up to $20,000,000.00. A base year starts March 1, 2027, with four more yearly ordering periods. The response due date is November 16, 2026, 12:00 PM Pacific, by email. More in the summary
AI summary Beta
The notice looks incomplete: Part of 36C26127R0006.pdf (the middle of the solicitation, between pages 27 and 62, including the rest of the performance work statement and the contract clauses) was attached but not read; staffing, key personnel and other requirements may be there. Check the attachments on SAM.gov.
Solicitation 36C26127R0006: the Department of Veterans Affairs (VA) wants a San Francisco Low Demand Safe Haven (LDSH) program, a 24-hour staffed home with private rooms for homeless Veterans. It is a single-award, firm-fixed-price (FFP) indefinite-delivery, indefinite-quantity (IDIQ) contract: orders are placed as needed, priced per day, up to $20,000,000.00. A base year starts March 1, 2027, with four more yearly ordering periods. The response due date is November 16, 2026, 12:00 PM Pacific, by email.
Who can bid
- Active registration in the System for Award Management (SAM) at SAM.gov
- A community-based facility in the City and County of San Francisco, with easy public transit access to the named San Francisco VA clinic or medical center, with capacity for up to 22 Veterans (or a plan to set one up before the contract start date)
- Professional liability insurance of $1,000,000.00 per occurrence and $3,000,000.00 aggregate; the apparently successful bidder must show proof of insurability if the Contracting Officer asks before award
How to submit: Email to Emily.Trinh@va.gov (Contracting Officer). What to include is under Full summary below. Check the solicitation's instructions on SAM.gov.
Things to watch (8)
From the version posted Oct 22, 2026.
- Serious: San Francisco facility with private rooms needed at start. You must offer a San Francisco site with private rooms for up to 22 Veterans, or a plan to open one before the contract start date, which is hard for a firm with no local building.
- Serious: 24/7 staffing and key personnel named in the proposal. Your offer must name key personnel and show how many clinical and non-clinical staff are on site across the 24-hour day, so staffing must be planned before award.
- Worth checking: Start accepting Veterans by March 1, 2027. The technical proposal must explain how you will begin accepting Veterans by this date, which leaves little time to hire and set up if you have no site yet.
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- Worth checking: Occupancy and payment rules affect income. The VA expects at least 80% of funded beds to be occupied, and it pays for absences, unapproved stays and ineligible admissions only within set limits, so cash flow can swing.
- Worth checking: Initial authorized stay is 90 days in one document and 180 days in another. The performance work statement says a referral authorizes up to 90 days, while the QASP says up to 180 days; ask the contracting officer which applies, since you are paid only for authorized days.
- Worth checking: Professional liability insurance and proof of insurability. Coverage of $1,000,000.00 per occurrence and $3,000,000.00 aggregate must be in place, with proof requested before award.
- Worth checking: Service Contract Act wage determination attached. Wage Determination 2015-5637 (San Francisco and San Mateo counties) sets minimum pay and fringe benefits for covered staff, so price your labor to it.
- Minor: Two separate proposal files and a questions deadline. Price and technical must go as separate files by email, and written questions are due on November 5, 2026, 12:00 PM PST; phone calls will not be considered.
Read from the notice and 3 attachments. Show which files.
- 36C26127R0006.pdf (read)
- Quality Assurance Surveillance Plan.pdf (read)
- Wage Determination 2015-5637.pdf (read)
Full summary
What they want
- Run a 24-hour staffed short-term residence in the City and County of San Francisco for up to 22 Veterans, one private bed each, with meals, hygiene kits, linens, laundry, locked storage and secure medication storage.
- Provide a safe room or sobering lounge for Veterans who come back intoxicated or in distress, and keep house rules simple, with no required sobriety.
- Accept referrals and admissions at least Monday-Friday, 8AM-6PM, with same-day admission when a bed is open; accepting admissions 24 hours a day, seven days a week is highly preferred.
- Give each Veteran weekly case management, an individualized service plan within 14 days of admission, and direct help finding permanent housing.
- Keep at least 80% of the funded beds occupied (90-100% preferred) through outreach and referrals from the VA.
- Meet the VA's yearly targets for exits to permanent housing and for negative exits (the FY26 examples are 55% or more and 20% or less).
- Send daily census sign-in sheets, critical incident reports, admission and discharge reports, and enter client data in the local Homeless Management Information System (HMIS).
- Send monthly invoices and follow the quality control plan measured against the Quality Assurance Surveillance Plan (QASP, the VA's checklist for grading your work).
- Contract type
- Single-award firm-fixed-price (FFP) indefinite-delivery, indefinite-quantity (IDIQ) contract, priced per day (DY)
- Period of performance
- Base year March 1, 2027 to February 29, 2028, plus four 12-month ordering periods ending February 29, 2032; the clause 52.217-8 allows extending services up to six months in total
- Place of performance
- San Francisco, CA (facility must be in the City and County of San Francisco)
- Estimated value
- Maximum of $20,000,000.00 for all orders (a ceiling, not a Government estimate); guaranteed minimum $1,000.00
- How they'll choose
- Best value tradeoff: the Government may pay more for a stronger offer. The non-price factors combined are more important than price, and the evaluation runs under Revolutionary FAR Overhaul (RFO) 15.
- Offers due
- November 16, 2026, 12:00 PM Pacific
- How to submit
- Email to Emily.Trinh@va.gov (Contracting Officer)
What they'll judge offers on
- Factor 1, Technical Capability (most important): (1A) Staffing and Service Plan, covering the service plan, key personnel and 24/7 staffing, and the facility; (1B) Experience from the past three years; (1C) Quality Control Business Plan
- Factor 2, Past Performance (second most important): up to three similar contracts from the past 3 years; the Government may also check CPARS (the federal contractor report card system) and other sources
- Factor 3, Price (least important): total price of all contract line items plus options; it must be fair and reasonable
What to include when you submit
- Send the proposal in two separate parts; do not combine them into one PDF.
- Part 1, Price, in this order: signed Standard Form 1449 (SF 1449, the form you sign and return as your offer), signed amendments if any, and the completed price schedule for every contract line item number (CLIN, one priced line of the order) in B.2.
- Part 2, Technical, Subfactor 1A: a Low Demand Safe Haven service plan covering how you will meet the performance work statement (PWS) goals and begin accepting Veterans by March 1, 2027, your clinical approaches (motivational interviewing, harm reduction, de-escalation, crisis intervention), whether you will treat simple rule violations as chances for engagement instead of immediate discharge, your safe room or sobering lounge, admission days and times, and same-day admission.
- Part 2, Subfactor 1A staffing: name each Key Personnel person and the services they provide, and show how you cover 24/7 staffing with a table of position title, responsibilities, full-time equivalents (FTE) and time range.
- Part 2, Subfactor 1A facility: give the San Francisco facility address, layout, photos, bed capacity, whether it is ADA-accessible (Americans with Disabilities Act), and how many Veterans you can serve; the rooms must be private (non-congregate) with private or shared bathrooms. With no San Francisco facility yet, send a plan to establish one before the contract start date.
- Part 2, Subfactor 1B: a narrative on recent experience (within the past three years) with short-term, low-barrier, low-demand residential services for homeless adults, helping Veterans or other homeless people reach permanent housing, and coordinating clinical care with medical centers.
- Part 2, Subfactor 1C: a Quality Control Business Plan that supports the program objectives and tasks.
- Past performance (Factor 2): up to three current or recently completed contracts (within the past 3 years) similar in scope and dollar value, each with contract name, dates, point of contact name, email, phone, and a brief description of the services.
- Include the solicitation number, your name, address, phone, Unique Entity Identifier (UEI), completed representations and certifications, and a statement of how far you agree with the solicitation terms; hold your prices firm for 60 calendar days after the response due date.
- Sign and acknowledge every amendment; check SAM.gov for amendments.
After award, you must have
- Certificates of insurance given to the Contracting Officer before services begin From 36C26127R0006.pdf:
…prior to commencement of services under the contract, provide to the…
- Start accepting Veterans into the program by March 1, 2027 From 36C26127R0006.pdf:
…haven program by March 1, 2027.
Not in the notice text
- Part of 36C26127R0006.pdf (the middle of the solicitation, between pages 27 and 62, including the rest of the performance work statement and the contract clauses) was attached but not read; staffing, key personnel and other requirements may be there.
- The proposal instructions say Key Personnel are described in section 6.2 of the performance work statement; the pages read show section 6 as Veteran eligibility criteria, so check the key personnel section on SAM.gov.
- SAM.gov does not state a set-aside for this notice; check the SF 1449 on SAM.gov for any set-aside.
- Licenses, certifications, background checks, staffing ratios and hours for key personnel are not in the pages read.
- The sample HCHV inspection packet (Clinical Review) the case-record section refers to was not among the attachments read.
- No Government estimate and no named incumbent appear in the pages read.
Eligibility and how to respond
- No set-aside: any business, large or small, can bid unless the notice says otherwise.
- How to submit, from the AI summary: Email to Emily.Trinh@va.gov (Contracting Officer). Check it in the notice before you send anything.
- Service contracts usually set minimum pay rates (the Service Contract Act). Price the labor with the SCA price calculator.
Notice details
- Posted
- Oct 22, 2026
- Notice type
- Solicitation
- Office
- 261-Network Contract Office 21 (36C261), Mather, CA
- Product/service code
- G099 · Social – Other
- Business type
- Medical & healthcare (FedReady's grouping, from NAICS 624221)
- Versions
2 versions have been posted, newest first.
- Oct 22, 2026 · Solicitation (this version)Due Nov 16, 2026
- Oct 21, 2026 · PresolicitationDate Nov 16, 2026
- Attachments
Past awards and competition
Who has won work like this before, the likely incumbent, and what similar contracts paid, from USAspending.gov.
Before you respond
- How to respond to a solicitation (8 steps)
- How to read a government solicitation
- How to price a government contract
Terms on this notice: Solicitation
Full notice text from SAM.gov
The Department of Veterans Affairs, Network Contracting Office (NCO) 21, has a requirement for Health Care for Homeless Veterans (HCHV) Low Demand Safe Haven Service for beneficiaries of San Francisco VA Health Care System. Please carefully read FAR 52.212-1 Instructions to Offerors and VAAR 852.273-73 Evaluation Health Care Resources in order to respond to this RFP. Failure to do so may eliminate your response from being considered for award. IAW FAR 16.504, the Government intends to award a Single Award Indefinite Delivery Indefinite Quantity contract as a result of this solicitation. Important: Contractors must be registered in the System for Award Management (SAM) at www.SAM.gov for All Awards to be eligible for consideration. Vendors are responsible for checking SAM.gov for any amendments and must sign and acknowledge all amendments to the solicitation.
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