Solicitation
USPS Eeo Investigator Services - October 2026 Solicitation
Postal Service
AI summaryThe U.S. Postal Service (USPS), through its National Equal Employment Opportunity Investigative Services Office (NEEOISO), seeks individual people, not companies, to be contract investigators under solicitation 2B-27-A-0002. Step one is a proposal due November 6, 2026, 5:00 PM MST; only applicants who pass it are invited to a skills class, a security clearance and award. Investigators look into Equal Employment Opportunity (EEO) discrimination complaints and workplace harassment allegations and write reports, paid per case under an ordering agreement (a standing agreement; cases are assigned later). The work is done by telework. More in the summary
AI summary Beta
The notice looks incomplete: Parts of three attachments were attached but not fully read: Attachment 1 (Statement of Work, 33,750 of 38,847 characters), Attachment 3 (Terms and Conditions, 33,750 of 96,047) and Attachment 5 (Sample Case File, 33,751 of 262,837). The length of the ordering agreement and its option clauses are likely in Attachment 3. Check the attachments on SAM.gov.
The U.S. Postal Service (USPS), through its National Equal Employment Opportunity Investigative Services Office (NEEOISO), seeks individual people, not companies, to be contract investigators under solicitation 2B-27-A-0002. Step one is a proposal due November 6, 2026, 5:00 PM MST; only applicants who pass it are invited to a skills class, a security clearance and award. Investigators look into Equal Employment Opportunity (EEO) discrimination complaints and workplace harassment allegations and write reports, paid per case under an ordering agreement (a standing agreement; cases are assigned later). The work is done by telework.
Who can bid (5)
- Be an individual. Companies, corporations and businesses with employees cannot bid, and no subcontracting is allowed.
- Not be a current USPS or other Federal employee. Those retiring within 30 days of the response due date have their own answer choice on the form.
- Not be listed as debarred, suspended or ineligible on SAM.gov or within the Postal Service
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- Be a U.S. citizen or have permanent resident status, pass a background check and drug screening, and be able to obtain a sensitive security clearance from the U.S. Postal Inspection Service
- Have your own workspace, a Windows 10 or newer computer with at least 4 GB of memory, Microsoft Office, WinZip, Adobe Acrobat Professional, a fax or eFax, broadband internet, a dedicated phone line and a document scanner when offered a contract
How to submit: Email to edwin.f.serieux@usps.gov AND eeo_scm@usps.gov, with the subject line 'Proposal - EEO Investigator - 2B-27-A-0002'. What to include is under Full summary below. Check the solicitation's instructions on SAM.gov.
Things to watch (11)
From the version posted Oct 26, 2026.
- Serious: Individuals only; no companies or subcontractors. A small business cannot bid as a firm, and the investigator must do all the work personally with no subcontracting.
- Serious: Multi-step screening; only passing applicants continue. This notice is the proposal step. Applicants who meet the score are emailed about the EEO Investigator Skills class, and those who pass the class and get a clearance can receive an ordering agreement. No class dates are given.
- Serious: Security clearance, drug test and fingerprints at your own expense. A sensitive clearance is needed before any case is assigned, and an investigator who is not granted it is subject to immediate termination.
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- Serious: Strict proposal format; nonconforming offers are not considered. Pages over the limits lead to disqualification, and only one email is accepted, so a format mistake can end the bid.
- Worth checking: Questionnaire score decides who moves on. The sample case file questionnaire has the most weight, and the minimum is currently 80%. The USPS says applicants often score poorly by missing details.
- Worth checking: Class cost wording differs. The statement of work says investigators take the class at their own expense, while the FAQ says the USPS covers class fees but not other costs. Ask the contracting officer which applies.
- Worth checking: Fixed per-case pay and no minimum work. Fees are set by the USPS (for example $1,500 per investigation), no price proposal is allowed, and the USPS creates no minimum ordering obligation.
- Worth checking: Fixed report deadlines per case. Draft and final reports are due within set days of receiving the case file, and weak drafts can stop further case assignments.
- Minor: Phone calls at any hour. The USPS runs 24 hours a day, and investigators may need to call people at any time of day.
- Minor: Retirement timing is stated two ways. The form has an answer for federal employees retiring within 30 days of the response due date, while the FAQ says retirement must be at least 30 days before attending the class. Ask which rule governs.
- Minor: Investigator pays mailing costs. Costs for mailing cases and reports are the investigator's unless the document says otherwise.
Read from the notice and 10 attachments. Show which files.
- Attachment 1 - Statement of Work - Investigator Services.pdf (read)
- Attachment 4 - Proposal Instructions - Investigator Services.pdf (read)
- Attachment 2 - Compensation Structure - Investigator Services.pdf (read)
- Attachment 3 - Terms and Conditions - Investigator Services.pdf (read)
- Attachment 5 - Sample Case File - Investigator Services.pdf (read)
- Attachment 6 - Sample Case File Questionnaire - Investigator Services.pdf (read)
- Attachment 7 - Provision 4-2 - Investigator Services.pdf (read)
- Attachment 8 - Provision 4-3 - Investigator Services.pdf (read)
- Attachment 9 - Resume - Investigator Services.pdf (read)
- Attachment 10 - Frequently Asked Questions - Investigator Services.pdf (read)
Full summary
What they want
- Investigate formal EEO discrimination complaints and management-started harassment allegations, taking testimony from complainants and witnesses and gathering documents
- Write an investigative plan within 3 business days of getting a case, if the USPS asks for one
- Deliver a draft Report of Investigation (ROI) within 45 days and a final ROI within 70 days of receiving the case file; harassment fact-finder drafts are due within 25 days
- Build each report to EEOC (Equal Employment Opportunity Commission) Management Directive 110 format, with bookmarked affidavits and exhibits, and remove personal identifiers from final reports
- Handle supplemental investigations, amended and consolidated cases, and the litigation hold notices the USPS provides
- Do all case work personally, with no help from or hand-off to anyone else
- Take part in the USPS EEO Investigator Skills class and get a Postal Inspection Service security clearance before cases are assigned
- Contract type
- Ordering agreement (OAG): a standing agreement under which the USPS assigns cases later. Pay is a set fee per case; no price proposal is submitted.
- Place of performance
- Tampa, FL, USA per SAM.gov. The statement of work says the investigator need not be stationed in a USPS office and may need to meet the USPS in person in Tampa, FL. The FAQ says the work is 100% telework.
- Estimated value
- Not stated
- How they'll choose
- Qualification screening of each individual with pass/fail and scored parts, not a price competition. The sample case file questionnaire carries the most weight, and 80% is the current minimum score.
- Offers due
- November 6, 2026, 5:00 PM MST
- How to submit
- Email to edwin.f.serieux@usps.gov AND eeo_scm@usps.gov, with the subject line 'Proposal - EEO Investigator - 2B-27-A-0002'
- Page limits
- Provision 4-2: 9 pages. Provision 4-3: 4 pages. Resume: 2 pages. Sample Case File Questionnaire: 10 pages. W-9: 1 page (optional).
What they'll judge offers on
- Sample Case File Questionnaire (10 pages, numerical score, most weight; minimum currently 80%)
- Provision 4-2 Evaluation answers (9 pages, adjectival rating): Technical and Supplier Capability, which weighs more than Past Performance
- Past Performance (experience investigating employment discrimination and harassment complaints), part of the Provision 4-2 answers
- Resume (2 pages, pass/fail)
- Provision 4-3 Representations and Certifications (4 pages, pass/fail)
- Later steps for those who qualify: a Reference CD scavenger hunt, an eLearning course with a 10-question quiz, security clearance and the EEO Investigator Skills class
What to include when you submit
- Send all four required documents as separate files in ONE email; only one proposal email is considered and multiple emails are not combined
- Required files: Provision 4-2, Provision 4-3, Resume and Sample Case File Questionnaire. Provision 4-2, Provision 4-3 and the questionnaire are fillable PDFs; the resume is your own document
- Name each file 'LastName FirstName' followed by the document name, for example 'Doe John Provision 4-2'
- Use Microsoft Word or PDF only; keep the whole email under 10 megabytes
- Applicant-created documents need page numbers in the footer and must be typed in Arial, font size 10
- Resume must include your name, email address and phone number
- Confirm that the USPS received your email; delays in the USPS firewall are not excusable
- A W-9, certificates and transcripts may be added but are not mandatory
After award, you must have
- Complete 8 hours of continuing EEO training each year once working From Attachment 1 - Statement of Work - Investigator Services.pdf:
…obtaining 8 (eight) hours of continuing EEO training…
- Take an assigned case within 60 days of award; new investigators are on probation until the USPS passes or favorably evaluates their first 3 cases From Attachment 4 - Proposal Instructions - Investigator Services.pdf:
…an assigned case within sixty (60) days of Award and are active in probationary status until…
Current contractor
No incumbent is named. The FAQ says there is no set number of awards: every individual who passes the proposal scores, the class and the security clearance is accepted, and the process generally takes about four months from the solicitation close to award.
Not in the notice text
- Parts of three attachments were attached but not fully read: Attachment 1 (Statement of Work, 33,750 of 38,847 characters), Attachment 3 (Terms and Conditions, 33,750 of 96,047) and Attachment 5 (Sample Case File, 33,751 of 262,837). The length of the ordering agreement and its option clauses are likely in Attachment 3.
- Dates for the EEO Investigator Skills class, the Reference CD exercise and the eLearning course are not given.
- The due date for the Reference CD scavenger hunt and the eLearning course is not stated.
Eligibility and how to respond
- No set-aside: any business, large or small, can bid unless the notice says otherwise.
- How to submit, from the AI summary: Email to edwin.f.serieux@usps.gov AND eeo_scm@usps.gov, with the subject line 'Proposal - EEO Investigator - 2B-27-A-0002'. Check it in the notice before you send anything.
- Service contracts usually set minimum pay rates (the Service Contract Act). Price the labor with the SCA price calculator.
Notice details
- Posted
- Oct 26, 2026
- Notice type
- Solicitation
- Office
- Supplies Material MGMT, Philadelphia, PA
- Product/service code
- R499 · Support – Professional: Other
- Business type
- Consulting & professional services (FedReady's grouping, from NAICS 561611)
- Attachments
Past awards and competition
Who has won work like this before, the likely incumbent, and what similar contracts paid, from USAspending.gov.
Before you respond
- How to respond to a solicitation (8 steps)
- How to read a government solicitation
- How to price a government contract
Terms on this notice: Solicitation
Full notice text from SAM.gov
The U.S. Postal Service (USPS) is soliciting individuals with the right skill sets and interested in investing numerous hours per week to conduct EEO investigations and management-initiated investigations into harassment allegations that are not part of a discrimination complaint, in accordance with Equal Employment Opportunity Commission (EEOC) regulations and USPS quality and timeliness standards. Selected individuals will be independent contractors, located throughout the United States, who will enter into Ordering Agreements with the USPS to provide Investigator Services.
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