Solicitation
Printer Consumables for the Strategic Sourcing for the Acquisition of Various Supplies and Equipment (SAVES) Program
Department of Transportation · Federal Aviation Administration · Sol. 697DCK-25-R-00368
AI summary Beta
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The FAA wants one small business to supply toner and printer supplies (750+ items from eight big printer brands) to FAA offices across the 48 states and DC, plus non-foreign locations outside the continental U.S. It is a single-award, firm-fixed-price IDIQ (a contract where the FAA orders as needed) with one base year and four one-year ordering periods from 02/19/2027 to 02/18/2032. The winner is the lowest-priced offer that passes the technical review, and offers are now due October 20, 2026 at 5:00 PM ET by email.
Watch out for
- Prime-only experience and past performance. A small business cannot rely on a teaming partner or major subcontractor to meet the experience bar; the FAA answered this question with a flat no.
All past performance examples cited must be for work performed by the Offeror working as a Prime Vendor.
- High experience bar for a supply contract. You need two recent contracts of $1M+ per year with 750 unique part numbers and several OEM brands, and missing any criterion is rated Unacceptable.
will be treated negatively and result in an unacceptable rating
- Conflicting due dates in the notice. The notice text still says offers are due September 21, but Amendment 0002 moved the due date to October 20, 2026; older forms (checklist, PPQ) also still show 9/21.
Offers are due by September 21, 2026 at 5:00 PM Eastern Time
- More amendments are coming. The FAA says more changes are forthcoming, and it deferred a question on what makes the point of contact acceptable, so requirements could still shift before the due date.
Future Amendment(s) are forthcoming.
- Web portal needed almost right after award. You must have a working order-tracking portal ready to demonstrate shortly after award, so a platform build or configuration after winning is risky.
The Contractor is required to provide a Post Award demonstration (DS-11) of the vendor web portal with
- Strict service-level targets. Response, confirmation, backorder-notice and delivery deadlines are measured and reported monthly, which takes a staffed support desk and reliable logistics.
respond to all customer service requests by the FAA within two (2) business hours at least 90% of the time.
- OEM-only toner and unusual pricing format. You cannot offer cheaper compatible toner, you must price every one of 750+ items by MSRP with a per-brand discount and escalation rate, and the FAA may check MSRPs against manufacturer websites.
The government reserves the right to verify MSRPs
- Very small technical page limits. Factors 1-4 must fit in 12 pages total and pages over the limit are removed before evaluation.
Submission must not exceed a total of 12 pages; Factors 2 and 4 should each be limited to (4) pages each
- Conflicting page limit for past experience form. Section L allows 3 pages per past experience example but the Attachment 3 form says the narrative may not exceed 2 pages, so follow the stricter limit.
Narrative must not exceed two pages.
- Small guaranteed volume. The FAA only guarantees a $1,000 minimum order; the value of the current award disclosed in the Q&A is about $1.36 million in total.
The minimum ordering obligation under this Contract is $1,000.00.
Read from the notice and 10 attachments. 7 not read in full.
- 21- Amendment 0002_697DCK-25-R-00368.0002_Signed.pdf
- SAVES Print Questions Answers_697DCK-25-R-00368 _Amendment0002.pdf
- 21- Amendment_697DCK-25-R-00368.00001 Executed.pdf
- 06- SIR_697DCK-25-R-00368_final_08112026.pdf
- SIR Attachment 1_Printer Consumables SOW - 05-20-26.pdf
- SIR Attachment 7_ SAVES NMR Waiver_FE_Amend0002.pdf
- SIR Attachment 5 - Proposal Checklist_08112026.pdf
- SIR Attachment 3 - Past Experience Information Form_rev.09172026_Amend0002.docx
- SIR Attachment 4 - Past Performance Questionnaire_08112026.docx
- SIR Attachment 3 - Past Experience Information Form 05-18-2026.docx
- SOW Attachment III OCONUS Quote Response (OCONUS Template).xlsx: spreadsheet: not read yet
- SOW Attachment IV - Printer Consumables List.xlsx: spreadsheet: not read yet
- SOW Attachment II CONUS Quote Response (CONUS Template).xlsx: spreadsheet: not read yet
- SIR Attachment 2 Pricing Model Evaluation Worksheet - REVISED FINAL - 08-06-26.xlsx: spreadsheet: not read yet
- SIR Attachment 6 - Invoice Sample_Amend0002.xlsx: spreadsheet: not read yet
- SOW Attachment V Monthly Activity Report (MAR) Template.xlsx: spreadsheet: not read yet
- SOW Attachment I Quote Request Form (CONUS and OCONUS) Template.xlsx: spreadsheet: not read yet
Full brief
What they want
- Supply OEM (original manufacturer) toner and printer consumables, 750+ items, brands include Brother, Canon, Dell, Epson, HP, Lexmark, Okidata and Xerox
- Run a web portal for FAA order-tracking staff: search by part number, SKU and availability, real-time order status, ordering by Government Purchase Card, plus a post-award demo
- Confirm each quote request by email within 2 business hours and send a quote response within 2 business days (90% of the time)
- Name one point of contact and answer all FAA inquiries within 2 business hours at least 90% of the time
- Deliver items within 4 business days of the confirmed quote and provide shipping tracking within 2 business days
- Tell the FAA about backorders within 2 business days; non-OEM substitutes only with Government approval
- Send semi-monthly invoices, monthly activity reports and quarterly review attendance and meeting minutes
- Provide a no-cost recycling process for used toner and a plan to prevent excessive orders
- Contract type
- Single-award IDIQ (indefinite delivery, indefinite quantity), firm-fixed-price, supplies
- Period of performance
- 1 base year (02/19/2027 to 02/18/2028) plus four 1-year ordering periods, ending 02/18/2032
- Place of performance
- Delivery to FAA locations in the 48 states and DC, including non-foreign OCONUS locations; Notice lists place of performance as USA
- How they'll choose
- Lowest Priced Technically Acceptable (LPTA). Only the two lowest-priced compliant offers are checked first for technical acceptability; technical factors are rated Acceptable or Unacceptable, and award goes to the lowest-priced acceptable offer from a responsible bidder.
- Offers due
- October 20, 2026 at 5:00 PM ET (extended by Amendment 0002)
- How to submit
- Email to kay.f.morello@faa.gov and stephen.young@faa.gov
- Page limits
- Volume II Factors 1-4: 12 pages total (Factors 2 and 4 four pages each, Factors 1 and 3 two pages each). Factor 5: 3 pages per example. Volume I (business): no page limit. Format: Times New Roman 11-point, 8.5x11, single-spaced, 1-inch margins, numbered pages.
What they'll judge offers on
- Factor 1: Program Management (web portal, point of contact, customer support)
- Factor 2: Order Processing and Confirmation
- Factor 3: Financial and Contract Management
- Factor 4: Product and Service Delivery
- Factor 5: Past Experience
- Factor 6: Past Performance
- Price: lowest total evaluated price over the five-year term
What to include when you submit
- Volume I (business, PDF): signed cover letter stating no exceptions (or listing them) with SIR number, name, address, CAGE code and UEI; signed SF 33; Section K representations and certifications; SBA small business certification
- Sign Amendment 0002 and include it in Volume I
- Volume II (technical, PDF): Factors 1-4 narrative; Factor 5 past experience on Attachment 3 (two contract examples, PDF or Word); Factor 6 CPARS evaluations or Past Performance Questionnaires (Attachment 4)
- Volume III (price): complete Attachment 2 Pricing Model Evaluation Worksheet in Excel: MSRP for every item, a percentage discount per brand, and an annual escalation rate; keep locked cells locked
- Price every item on the worksheet or the proposal is removed from consideration
- Name files "SIR 697DCK-25-R-00368 - Company Name"; emails over 10MB total are blocked, so zip or split and label "Solicitation Number - Company Name - Part X of Y"
- Customers must return Past Performance Questionnaires to the two FAA contacts by the proposal due date
- Late proposals will not be considered
You must have
- Small business set-aside (NAICS 325992, 1,500-employee size standard); you must be a small business and provide an SBA small business certification
This solicitation is Reserved for Small Business under the North American Industry Classification System (NAICS) 325992
- Current, valid SAM.gov registration
the offeror must have a current/valid registration in the System for Award Management (SAM) database
- SBA small business certification included in the business volume
Small Business certification from Small Business Administration
- Two past contracts, both performed by you as the prime, at least one for a government agency, each active in the last 5 years, each worth at least $1,000,000 a year, covering at least three of the eight listed brands and 750 unique consumable part numbers
To be considered acceptable, the two (2) contract examples must have been active within the five (5) years prior to
- Past performance references must be for work you did as the prime; teaming partner or subcontractor experience is not accepted
All past performance examples cited must be for work performed by the Offeror working as a Prime Vendor.
- Past performance ratings of Satisfactory or better on CPARS or Past Performance Questionnaires (one CPAR plus one PPQ is acceptable); no record is treated as unknown/acceptable
If a Contractor receives a rating below Satisfactory from the Offeror’s customer in a CPARS assessment or a PPQ,
- Must supply OEM products; non-OEM items only when OEM is unavailable and the Contracting Officer approves. A reseller (nonmanufacturer) waiver memo is attached.
The Contractor must provide OEM products whenever possible.
Current contractor
This is described as a recompete of the FAA SAVES print consumables IDIQ. The incumbent is not named; the FAA only said the current award's total value is $1,364,206.80.
Not in the notice text
- The actual list of 750+ items to price (SOW Attachment IV) and the Pricing Model Evaluation Worksheet (Attachment 2) are spreadsheets that were not provided
- Quote request/response templates, monthly activity report template and invoice sample (spreadsheets) were not provided
- Middle sections of the solicitation, SOW (financial reporting, procurement, delivery service levels, returns) and Amendment 0002 were cut from the text provided, so some details may be missing
- Estimated total value or ceiling of the IDIQ is not stated
- What qualifications the designated point of contact needs; the FAA said a future amendment will address this
- Content of the future amendments the FAA says are coming
- Section K representations and certifications that must be filled in were not provided in the text read
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Key facts
- Response due
- Oct 22, 2026, 9:00 PM UTC
- Posted
- Oct 8, 2026
- Notice type
- Solicitation
- Solicitation
- 697DCK-25-R-00368
- Agency
- Department of Transportation · Federal Aviation Administration
- Office
- 697DCK Regional Acquisitions SVCS
- Set-aside
- Small Business Set Aside - Total
- NAICS
- 325992
- Product/service code
- 6750
- Business type
- Manufactured parts & equipment
- Contracting contact
- Kay Morellokay.f.morello@faa.gov
- Versions
- 4 (amended since first posted)
Before you respond
Full notice text from SAM.gov
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